The face of Govia Thameslink Railway has pledged a return to the service levels which existed before the timetable chaos which kicked off in May.
The deadline for Govia Thameslink Railway season ticket holders to apply for compensation is fast approaching.
Passengers on Thameslink and Great Northern will benefit from 200 extra services this December, Govia Thameslink Railway has announced.
Royston railway station now has an automated external defibrillator thanks to a collaboration between several agencies in the town and further afield.
Great Northern will soon be introducing trains with more capacity and air conditioning, which according to one commuter "will make a massive difference".
A fed up commuter has spoken of her nightmare train journeys amid continual rail disruption, and has described witnessing a train so packed that a man fell out on to a platform and suffered a head injury.