The face of Govia Thameslink Railway has pledged a return to the service levels which existed before the timetable chaos which kicked off in May.
The deadline for Govia Thameslink Railway season ticket holders to apply for compensation is fast approaching.
Passengers on Thameslink and Great Northern will benefit from 200 extra services this December, Govia Thameslink Railway has announced.
Royston railway station now has an automated external defibrillator thanks to a collaboration between several agencies in the town and further afield.
Great Northern will soon be introducing trains with more capacity and air conditioning, which according to one commuter “will make a massive difference”.
A fed up commuter has spoken of her nightmare train journeys amid continual rail disruption, and has described witnessing a train so packed that a man fell out on to a platform and suffered a head injury.
If you are stood waiting on the platform for a Thameslink or Great Northern train to show up, you can spend your time claiming for the new compensation scheme.
Govia Thameslink has published details of the new interim timetable, which they say “marks a significant stage in the recovery plan” following chaos on their services.
A petition to have the government’s contract with Govia Thameslink Railway removed immediately has attracted over 2,500 signatures in 24 hours.
We’re three weeks away from the new Great Northern timetable being rolled out – which operator Govia Thameslink Railway is hailing as the “biggest timetable shake-up in UK rail history.”