Solution to website glitch seems obvious

PUBLISHED: 12:54 23 August 2007 | UPDATED: 15:14 12 May 2010

I READ the report Website glitch in The Crow last week with interest. I had never visited this website before, so I decided to look at it myself. The last paragraph of your story included the quote about the repair: We ve been trying for three weeks. S

I READ the report Website glitch in The Crow last week with interest.

I had never visited this website before, so I decided to look at it myself.

The last paragraph of your story included the quote about the repair: "We've been trying for three weeks."

So, without any knowledge of the site, I found the problem, tested a solution, and sent the fix back to the website administrator in 15 minutes, telling them to pass it on to the developers.

To anyone with a little geography knowledge, the values 37.4419 and -122.1419 look wrong with a label called GLatLng, which suggests Latitude and Longitude.

Royston is at 52.3N and 0.0W, so the solution was obvious.

My concern is that the website developers, who should know what they themselves wrote, have taken three weeks already to fix a simple problem.

Who is paying for this and why wasn't it sorted out in hours?

The Royston Town Centre Forum shouldn't be embarrassed, it should be livid and demanding a refund.

And in answer to your next question: No, I don't want the job. I'm too busy giving my customers the service they deserve.

PHILLIP HOLLAND

Green Drift

Royston

- At the time of The Crow going to press this week, the website for the Royston Town Centre Forum was still showing the map of Stanford in the United States.


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