Chance to show a caring side

PUBLISHED: 13:22 14 June 2007 | UPDATED: 15:08 12 May 2010

PENSIONER Terry Hutt s campaign (The Crow, May 31) for improved access at Barclays Bank in the High Street, Royston, has presented the bank with an unprecedented opportunity to show it really cares about its customers - be they elderly, disabled or, equal

PENSIONER Terry Hutt's campaign (The Crow, May 31) for improved access at Barclays Bank in the High Street, Royston, has presented the bank with an unprecedented opportunity to show it really cares about its customers - be they elderly, disabled or, equally important, parents with babies and toddlers in buggies.

The bank could keep open the Woolwich in Angel Pavement with its people-friendly access.

And Barclays in the High Street could remain intact and continue to add to Royston's architectural and historic heritage.

However, I hope the bank would not follow the example of Royston Town Council which, having provided a new people-friendly access to Market Hill Rooms, did nothing to publicise the fact that this would be the entrance to the polling station on May 3.

Voters were expected, as they have for decades, to climb steep steps into the polling station by the old, narrow entrance in Fish Hill.

It was only after I and a fellow Liberal Democrat teller had gone inside the polling station and complained about the difficult access that the officer in charge said he would open the new access on request from the individual disadvantaged voter.

Liberal Democrat councillor Liz Beardwell has brought this matter to the attention of the appropriate council officer and has been assured that at any further elections the new access will be well publicised as the polling station entrance.

NANYA LILLEY

Green Drift, Royston

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