Survey to shape policy

QUESTIONNAIRES are to be sent out by the end of the month aimed at measuring residents satisfaction with public services in Hertfordshire. Four thousand questionnaires are to be distibuted in North Herts as part of the exercise. The responses will help s

QUESTIONNAIRES are to be sent out by the end of the month aimed at measuring residents' satisfaction with public services in Hertfordshire.

Four thousand questionnaires are to be distibuted in North Herts as part of the exercise.

The responses will help shape both the policy of Herts County Council and North Herts District Council.

Residents will be questioned on concerns ranging from community spirit to anti-social behaviour to crime.

Cllr Claire Strong, the district council's portfolio holder for policy, said: "Surveys provide the evidence the council needs to help develop our services."

And county council leader Cllr Robert Gordon said: "Listening to local people helps us make sure we are tackling the issues that matter.