Safeguarding Hub extended to help more domestic abuse victims

A victim of domestic abuse claims WHBC failed to provide her with the support she needed. Picture: G

The uptake of support surpassed expectation with 49 per cent of those contacted accepting onward assistance - Credit: Getty Images/iStockphoto

A successful pilot scheme to support more victims of domestic abuse across Hertfordshire has been expanded and will run for another year. 

The Beacon Safeguarding Hub was launched last May and has contacted an average of 340 medium risk domestic abuse victims every month since.

The Beacon Safeguarding Hub, an extension of the Beacon victim care model, is situated in the Domestic Abuse Investigation and Safeguarding Unit (DAISU) at Hatfield Police Station.

The Hub’s original five-strong team is set to expand following approval by the Police and Crime Commissioner to introduce additional funding to support this scheme.

This will allow it to extend support to all victims of Domestic Abuse who report to the police as well as victims of rape and exploitation.


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Working with Safeguarding Command staff at the Beacon Safeguarding Hub make proactive calls and contact with medium risk victims to offer and assess additional support they may need.

This can include emotional and practical support, with those identified to be most in need offered a complete support plan.

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The uptake of support surpassed expectation with 49 per cent of those contacted accepting onward assistance, the typical uptake rate is 25 per cent.

The rate of Hertfordshire domestic violence victims and witnesses disengaging from magistrate court cases also dropped from 17 per cent in 2019 to just three per cent in 2020.

Agreeing the changes, PCC David Lloyd said: “Preventing crime and helping victims will always be at the centre of everything we do, and the Beacon Safeguarding Hub is an excellent example of what can be achieved.

“They have already supported thousands of victims, providing them with access to help and preventing repeat victimisation.

“The evidence has shown that it has improved the conviction rates for offenders by supporting victims throughout the criminal justice process.

“This enhanced programme for Hertfordshire residents goes beyond current government legislation, which says this level of service only has to be offed to high risk victims.

"The Safeguarding Hub has been reaching eighty per cent of medium risk victims, but with today’s increased investment we are aiming to support everyone in this category."

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