The director of a coach company which has family at the heart of the business is ‘chuffed’ to win a prestigious award.

Cozy Travel, which operates from Kneesworth and Letchworth, won the Premier Operator gong at the 2015 Showbus Awards.

The company was set up in 1984 as a one-man taxi hire business by Norman Powell, and over the years grew into an all singing and dancing family-run coach company.

Sons Greg and Brad are joint directors, and daughter Natasha works on the desk alongside auntie Dawn.

Greg said: “We are chuffed. We’ve won it five times now.

“I think the fact that we are a family-run business makes a difference, because people feel they can trust us.

“There is more passion and pride there because we are a family unit.”