Have your say on future of out-of-hours GP services in Royston

Breakdown of how 111 calls are likely to end

Breakdown of how 111 calls are likely to end - Credit: Archant

People living in Royston are invited to have their say on whether or not they want to join a different county’s out-of-hours GP service.

Map of Cambridgeshire out of hours bases

Map of Cambridgeshire out of hours bases - Credit: Archant

The town’s NHS 111 and out-of-hours service is currently run by the East and North Hertfordshire Clinical Commissioning Group, yet the Cambridgeshire and Peterborough CCG is asking people if they would like to swap to their new integrated service based in Cambridge.

People living in the town have until 5pm on July 3 to give their feedback.

Dr Andrew Anderson, CCG clinical lead for out of hours services, said: “This engagement exercise is aimed to gather feedback on how the people of Royston would like to receive their out-of-hours and 111 services.

“We want to hear your feedback, and ask you how access to the right health services can be improved so we can ensure residents get to the right place for help or advice, first time.”


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The consultation asks whether patients think the Cambridge CCG will give a better service than Herts CCG, and whether they are happy to travel to Chesterton instead of Stevenage if the 111 service says they need to see an out-of-hours GP.

People can leave their feedback in a number of ways, by phoning 01223 725304, by posting to Cambridgeshire and Peterborough CCG, Lockton House, Clarendon Road, Cambridge CB2 8FH or by emailing capccg.engagement@nhs.net.

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