Bride-to-be in ring mix-up
A MIX up at a jeweller s left a dismayed bride-to-be with somebody else s engagement ring. The jewellers have apologised, and said that the incident was an unfortunate mistake. Katie Baker, of Ringstone, Duxford, left her 24-carat engagement ring with Tre
A MIX up at a jeweller's left a dismayed bride-to-be with somebody else's engagement ring.
The jewellers have apologised, and said that the incident was an unfortunate mistake.
Katie Baker, of Ringstone, Duxford, left her 24-carat engagement ring with Tres Belle, in Royston High Street, so that it could be re-sized.
When she returned to pick it up two weeks later, she was shocked to discover that its factory had sent back the wrong ring.
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She said: "The one they tried to give me was totally different from mine, so I knew straight away that something wasn't right."
The mix-up took place at the beginning of December, and last week Katie received a call from Tres Belle's factory, admitting that it had made an error, and that it would be sending her the correct ring.
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She said: "I've been without my ring since December and have had someone else's ring for nearly three months.
"My ring obviously has great sentimental value to me and my fianc�, and we're both very disappointed with the way we were treated."
Katie and her fianc� Andrew Pope were engaged last year, and plan to tie the knot in 2010.
Phil Eldred, manager of Tres Belle in Royston, said: "This was an unfortunate mistake, and we have apologised to the couple in question.
"Our repairs are carried out by a third party workshop, which has handled more than 1,000 repairs for us, and this is the first time something like this has happened. It was a genuine mistake.
"The designs of the two rings are very similar, which is probably one of the reasons this occurred.