Bride-to-be in ring mix-up
PUBLISHED: 09:32 05 March 2009 | UPDATED: 15:59 11 May 2010
A MIX up at a jeweller s left a dismayed bride-to-be with somebody else s engagement ring. The jewellers have apologised, and said that the incident was an unfortunate mistake. Katie Baker, of Ringstone, Duxford, left her 24-carat engagement ring with Tre
A MIX up at a jeweller's left a dismayed bride-to-be with somebody else's engagement ring.
The jewellers have apologised, and said that the incident was an unfortunate mistake.
Katie Baker, of Ringstone, Duxford, left her 24-carat engagement ring with Tres Belle, in Royston High Street, so that it could be re-sized.
When she returned to pick it up two weeks later, she was shocked to discover that its factory had sent back the wrong ring.
She said: "The one they tried to give me was totally different from mine, so I knew straight away that something wasn't right."
The mix-up took place at the beginning of December, and last week Katie received a call from Tres Belle's factory, admitting that it had made an error, and that it would be sending her the correct ring.
She said: "I've been without my ring since December and have had someone else's ring for nearly three months.
"My ring obviously has great sentimental value to me and my fiancé, and we're both very disappointed with the way we were treated."
Katie and her fiancé Andrew Pope were engaged last year, and plan to tie the knot in 2010.
Phil Eldred, manager of Tres Belle in Royston, said: "This was an unfortunate mistake, and we have apologised to the couple in question.
"Our repairs are carried out by a third party workshop, which has handled more than 1,000 repairs for us, and this is the first time something like this has happened. It was a genuine mistake.
"The designs of the two rings are very similar, which is probably one of the reasons this occurred.