All we get is Vivaldi instead of answers
DO other readers dislike the Royston Post Office as much as I do? Today, I weighed all my European Christmas presents for posting on the electronic scales in my office, which must be accurate. I then lugged all the parcels to the Post Office in the High
DO other readers dislike the Royston Post Office as much as I do?
Today, I weighed all my European Christmas presents for posting on the electronic scales in my office, which must be accurate.
I then lugged all the parcels to the Post Office in the High Street where the scales look as old as me (over 60).
In every case, the parcels weighed more. This ended up costing me £10 more in postage. The assistant gave me a telephone number for the Royal Mail.
Well, you can imagine what happened next. I rang the number and I hung on while going around and around voice messages, interspersed with Vivaldi, for a good 40 minutes until eventually I spoke to an operator.
She told me curtly that this was a Post Office problem and gave me another number. More Vivaldi, more messages, and eventually another operator, who told me this was a Royal Mail problem.
- 1 Ian Stewart murder trial: Killer 'restricted wife's breathing and fabricated epilepsy death'
- 2 Trial begins for killer accused of murdering wife
- 3 Meet team behind new Royston Town Party
- 4 Women trapped in vehicle after A10 crash
- 5 Time-lapse video: Nightingale surge hub build at Lister Hospital
- 6 He strangled Rikki, stripped him and left his body flat on his back, Old Bailey told
- 7 Downing Street and its South Cambs connections
- 8 Cancer nurse's warning over drop in cervical screening
- 9 Imperial War Museums launches first ever IWM Live event at Duxford this year
- 10 Gripping retelling of Blood Brothers coming to the ADC Theatre in Cambridge
It must be a ploy to get rid of annoying upset customers.
I have to put in a word for the Royston Sorting Office, though, who are always helpful and also my home post office in Barley.
But why should pensioners (and others) be ripped off (intentionally or unintentionally) by their local Post Office?
Also, why do they only have two windows open at lunchtime, on pension day mornings?
What do other readers think?
Mrs PJL FINDLAY