An inquiry into the chaos that ensued following the introduction of Govia Thameslink Railway’s May timetable has revealed “an apparent gap in industry responsibility and accountability”.
MPs have been questioning the lack of compensation for carnet ticket holders on Thameslink and Great Northern services and the problems with the new timetable.
Commuters in Royston and surrounding villages have begun to see the effects of Govia Thameslink’s interim timetable this week, which has seen a decline in cancelled and delayed services.
The leader of Herts County Council has demanded answers from the Department for Transport, Network Rail and Govia Thameslink Railway about the rail chaos which has followed the recent timetable change.
Great Northern rail services through Royston could become part of a government-run franchise in the future, the Transport Secretary said yesterday.
A lack of drivers was why Govia Thameslink Railway (GTR) passengers suffered the worst performance on the UK’s entire rail network according to a National Audit Office (NAO) report.
Commuters across Crow country faced the headache of train fare hikes of an average of 3.4 per cent on their tickets as they boarded trains on the first working day of the new year.