East of England Ambulance Service’s appeal after hundreds of hoax 999 calls

PUBLISHED: 07:00 22 February 2017 | UPDATED: 08:18 22 February 2017

Archant

A broken toenail and a woman who wanted an escort home are just some of the bizarre reasons why people have called 999 for an ambulance.

New figures released reveal the East of England Ambulance Service received 312 hoax calls between April and December last year - including 42 in Hertfordshire and 43 in Bedfordshire - which diverted time away from genuine emergencies.

This is in addition to a number of other 999 calls where alternatives to an emergency ambulance would have been more appropriate.

As part of a campaign - It’s Your Call - the ambulance service is highlighting ridiculous calls to make people think twice about calling 999.

Such calls include a man ringing to say he had broken a toenail, a woman asking for an escort home because there was too much traffic and she needed to breastfeed her baby, and a man who was bitten by a rat the previous day.

Other calls in the past have concerned a drowning goldfish, an injured cat and a dead squirrel.

Gary Morgan, deputy director of service delivery at the emergency operations centres, said: “It is extremely disappointing that people continue to call 999 for inappropriate reasons, as these 999 calls have the potential to divert attention away from real emergencies.

“We’d urge the public to remember that the ambulance service is for emergencies such as cardiac arrests, patients with chest pain and breathing difficulties, unconsciousness, strokes, trauma, choking and severe allergic reactions.

“Please consider the use of other services such as your local pharmacy, GP or calling 111 if it isn’t an emergency.”

For more information about the It’s Your Call campaign, visit www.eastamb.nhs.uk

0 comments

Welcome , please leave your message below.

Optional - JPG files only
Optional - MP3 files only
Optional - 3GP, AVI, MOV, MPG or WMV files
Comments

Please log in to leave a comment and share your views with other Royston Crow visitors.

We enable people to post comments with the aim of encouraging open debate.

Only people who register and sign up to our terms and conditions can post comments. These terms and conditions explain our house rules and legal guidelines.

Comments are not edited by Royston Crow staff prior to publication but may be automatically filtered.

If you have a complaint about a comment please contact us by clicking on the Report This Comment button next to the comment.

Not a member yet?

Register to create your own unique Royston Crow account for free.

Signing up is free, quick and easy and offers you the chance to add comments, personalise the site with local information picked just for you, and more.

Sign up now

More news stories

56 minutes ago

Herts County Council and the Police and Crime Commissioner both want a rise in council tax due to the increasing demand on their services.

12:02

There’s still time to get your tickets for Royston’s 2018 pantomime, if you’re quick!

08:25

A number of industry professionals came in to spend time with Bassingbourn Village College’s Year 11 students, preparing them for their forthcoming college and apprenticeship interviews.

Acid attacks are on the increase in Hertfordshire, according to police data released under the Freedom of Information Act.

”North

Most read stories

HOT JOBS

Show Job Lists

Digital Edition

Image
Read the Royston Crow e-edition E-edition

Newsletter Sign Up

Sign up to receive our regular email newsletter